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Privacy Policy – ONETICKET

Privacy Policy

Effective Date: [28/5/2024]

1. Introduction

Welcome to OneTicket.cy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you create an account, purchase tickets, or communicate with us, we may collect personal details such as your name, email address, phone number, billing information, and other relevant information.
  • Transaction Information: Details of the tickets you purchase, including event information, seat details, and transaction history.
  • Technical Information: Information about your device, browser, IP address, and how you interact with our website, collected through cookies and other tracking technologies.
  • Customer Support Information: Records of any communications or interactions with our customer support team.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your ticket purchases, manage your account, and provide customer support.
  • Communication: To send you confirmations, updates, security alerts, and administrative messages, as well as promotional communications in accordance with your preferences.
  • Personalization: To customize your experience and the content we present to you based on your preferences and past interactions.
  • Improvement and Analytics: To analyze and improve our services, including troubleshooting, data analysis, and testing.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
  • Event Organizers: Your information may be shared with event organizers for ticketing and event management purposes.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your account information at any time through your account settings.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Deletion: You can request the deletion of your account and personal information, subject to legal and contractual obligations.
  • Marketing Preferences: You can opt-out of receiving promotional communications from us by following the instructions in those communications or through your account settings.

6. Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OneTicket.cy
Email: info@oneticket.cy

A.S ONETICKET LTD
ΗΕ 456903

ONETICKET

Επικοινωνία​​

Φλωρίνης, 11, CITY FORUM, Όροφος 5, Διαμ/Γραφείο 503 1065, Λευκωσία, Κύπρος
info@oneticket.cy
(+357) 95986197

Κατηγορίες

Copyright © 2024 Oneticket.cy. All rights reserved.